In that case, you could also say: 'I'm happy to hear from you', 'Great to hear from you again' or, 'It's so good to hear from you again'. Thanks for your email. You also need to use the right language for each part of the email. Start by using polite language to request what you want. For example, imagine that you get an email from a colleague in a different department at work who you last spoke with two weeks ago. I will be available [day of week] through [day] from [time] to [time] CEST for the next three weeks. ": Write this when someone who you haven't communicated with in a long time writes to you. But if you're just trying to avoid sounding formal/stuffy, those three are just fine. Business emails are like letters. Sincerely, [Your Name] Follow-Up Email. You’re also going to want to create goodwill (friendly and good feelings) with this person who may be your client or customer. This phrase is sometimes used in business emails, but should only be used when you have been communicating with that person for some time. Responding to thank you emails is an appropriate and polite gesture that can help establish or promote a positive relationship. No bueno. “Have a great weekend and I hope to hear from you soon!” or “Enjoy the evening! Probably so. Keep your emails brief by focusing on only one topic. Can You Truly Focus When Current Events Distract You? Here are a few examples: I plan to hand off this graphic to our design team by Friday. I don’t think so. Wrapping Up It depends how formal or informal you want to be. Have you explained why you’re writing in the first sentence? I assume the saying you meant was 'I'm glad to hear from you'. If you want them to reply to you, you can write: If you want them to contact you if they need more information, you can write: Just like your salutation, your closing will depend on how well you know the reader. Just asking that question will help focus your email. For example, if you’re writing to follow up on something, you could start with any of these: What other words can you use to write a good opening sentence? You can write strong headlines by using the “4 U’s” approach taught by American Writers & Artists trainers. Let them know by writing it: There are times when you want someone to do something for you. You write back to her, and start your email with this friendly greeting. While what you want to inform the reader of will change from email to email, certain key phrases can help you get your message across clearly. I think your second option might be a good one to go with: I am glad to be writing you again. This closing doesn’t insist on an answer, so use it only when you’d welcome a response but you don’t need one. As you read through them ask yourself two simple questions: 1. You don’t have to even imagine that. Would you use “Hey” in the salutation of a formal email? I highly recommend (doing smth, e.g. 92% of people in a 2013 study thought email was a valuable tool for working with others. You’ve made arrangements and now you have to change them. They’re acronyms, meaning they’re made up of the first letters of phrases or words. Here are some opening sentence phrases you can use: Depending on your relationship with the reader, you can get a bit more creative. I'm glad to hear you decided to move forward with my application. Just keep in mind that this sort of closing is a bit softer than requesting input by a specific date. Let’s meet at Emilio’s for lunch. It’s always nice to get in touch with old friends! So glad to hear from you, Ryan. Formal email template – business introduction. You don't need to do this with emails, but it's still nice to begin by thanking for something, if you can. "Thank you for your email" if you want a bit more formality. Keeping your clients happy is one of the most important things you can do in business. Now, you’re just waiting passively for a response rather than moving the email thread forward, and your recipient may not even know what you want from them. All it takes is using the following: How much does it cost to send two emails instead of one? I am attaching … I am sending you the … Please find attached the file you … Here’s how you can do that: If someone has sent you an email and you write back, you can use one of these phrases at the beginning: What else can be in your reply? (To my ear, "glad" is slightly more informal than the other two.) In less formal emails, “Write soon” is a cheerful sign-off that lets the correspondent know you’d like to hear from them without actually demanding action. For example: Save “Hello,” “Hi” and “Hey” for when you want to create an informal tone. But 64% of people also found that email can cause accidental confusion or anger in the workplace. – spoko Mar 22 '18 at 2:00 What do you write when your email is going to a group of people? findmyway.ca. Here’s an example: “I’m sending you this week’s schedule as an attachment.”. For more ideas, check out the video “Writing a Business Email” on FluentU. If your email has a friendly tone overall, then the sign-off will sound friendly. RELATED: How to End an Email: 9 Best and Worst Email Sign-Offs. If you want to sound particularly informal, you could say something like "That's awesome." Use it for friendly communication, such as writing to a close friend or relative. If you want something formal, you could use: 'Thank you for getting back to me' or, 'I appreciate you … We regret to inform you that … I am glad to inform you that … We are / I am happy to let you know that … We would be glad to … Informal. You end your message with “I look forward to hearing from you.” Did you make an email faux pas? Luckily, writing a good email isn’t hard. That being the case, perhaps you don't want to sound too excited. FluentU is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. I’m looking forward to hearing from you./ I am waiting for your reply. But be aware that this closing conveys a serious, even angry, tone. This is really helpful for our product team… thank you! Being specific adds to the clarity of the email. Does 12:30 p.m. on Tuesday work for you? Just keep it out of your business communication; it’s far too casual. I’m talking about words like “regret,” “sorry,” “afraid” and “unfortunately.”. Formal. These days, just pressing “send” doesn’t mean your email is going to be read right away. It helps set your email’s tone. It lets the recipient know that you’re hoping for a response. What makes you want to open an email? I'm sure she'd be glad to hear from you. Seeing some gratitude or a nice wish at the end of an email can dispose people to answer right away. Do not hesitate to contact me if you need any assistance. The point of your email is simply to change arrangements. They’re in no order of importance or relevance, so you’re free to dip into whichever one takes your fancy first! I Don’t Know You, But You Should Buy From Me. Use it for friendly communication, such as writing to a close friend or relative. We love hearing how we can make our product better. "Thanks for your email" is a fairly safe, generic example. Who doesn’t want to hear good news? Please revert back. The salutation you choose changes depending on who your audience is. To help you find the right words when you need them here are 20 great expressions for closing an email. If You Need Something Formal We hate SPAM and promise to keep your email address safe, Sign up for our weekly blog newsletter for a chance to win a free FluentU Plus subscription (value $240), Get regular language learning tips, resources and updates, starting with the "Complete Guide to Foreign Language Immersion" e-book.