This premium level of service features the comfort of anticipatory service, exclusive à la carte restaurants and bar areas, as well as the shimmering pool and pristine beach areas for the sole use of Diamond Club™ guests. Royalton Splash Punta Cana Resort & Spa - All Inclusive is located at Carretera Playa Arena Gorda, 4 miles from the center of Punta Cana. Royalton Splash Punta Cana Resort And Spa - Sunwing.ca It looks like you’re browsing from outside of Canada. Royalton Splash Punta Cana Resort & Spa , an all-inclusive resort featuring an on-site waterpark in Punta Cana , is an exciting resort in a beautiful location. Does Royalton Splash Punta Cana offer any business services? People crowd around the bar and bud in all the time. The preferred airport for Royalton Splash Punta Cana Resort & Spa - All Inclusive is Punta Cana Intl. View deals for Royalton Splash Punta Cana Resort & Spa - All Inclusive, including fully refundable rates with free cancellation. On my walk on the beach NONE of the other hotels had the same over capacity issue that our hotel encountered. Book now! We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit. At this point I was about to leave and go elsewhere (I should have). received the receipt, even after calling 3 times and emailing. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. We felt sorry for the staff who always had masks on (even outside) and many of whom seemed uncomfortable with guests not wearing masks or social distancing. See Hotel Details. Arena Gorda Beach is minutes away. Enjoy an All-In Luxury® experience for an unforgettable getaway to the Caribbean. Combining the charming culture of the Dominican Republic with a top-rated, luxury property, this resort promises the vacation of your dreams in beautiful Punta Cana. After we questioned this, she offered to check us into our original Presidential Suite, and provide us with bracelets to access the Royalton PC restaurants, provided we sign a waiver indicating that by accepting this accommodation we would not make any claims against the property for our obvious inconveniences. Royalton Punta Cana (the Splash is actually "Memories") the service there is also very bad. It happened because there was no one enforcing the rule of 50% occupancy in the dining hall. Are there opportunities to exercise at Royalton Splash Punta Cana? I suspect that management figured they could make a quick buck filling up the place with locals as the tourist are not coming down to the resorts. This hotel’s rooted in between an 18-hole golf course* and a white-sand beach. Dear Atruong863 , First of all receive a warm regard from Royalton Splash Punta Cana. Top-rated all-inclusive luxury resort in beautiful Punta Cana. Learn about our Safety-Assured Vacations. I don't know why it takes so long for large groups to check in when our family of four signed papers, got our wrist bands, and was told our room #. Which popular attractions are close to Royalton Splash Punta Cana? Alexis at the lobby bar was so nice even made up his own shot for us to take. As for sleeping.... really hard to do. Here you have to line up at 6:30 am in the morning everyday and wait for the booth to open at 7:00 am to book your reservation, they give you no reservation paper slip or receipt so if they lose your reservation its your word against theirs. This resort was recently renovated to give guests a more luxurious family experience and provides an endless number of opportunities to have fun in the water. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. 4. Guess what? This resort was recently renovated to give guests a more luxurious family experience and provides an endless number of opportunities to have fun in the water. Cordially, Royalton Splash Team. Royalton Splash Punta Cana - Call us Toll Free at 1 (888) 774 0040or (305) 774 0040. We signed up, parked our car and lugged our baggage to our Suite. The line was still long and had not moved, and a bellhop confirmed there was no Diamond Club attendant. Located in Punta Cana, Royalton Splash Punta Cana Resort & Spa - All Inclusive is near the beach. Grand Memories … I stayed at Riu last year and the resort has tables in the water so that people take their drinks with them whereas here people feel compelled to stick around, making it hard for anyone else to get anything. Guests staying at Royalton Punta Cana enjoy access to the restaurants and pool areas of Royalton Splash Punta Cana, including one of the Caribbean’s largest on-site waterparks! Royalton Splash Punta Cana Resort & Spa - All Inclusive. On Saturday, Jan 1st the bar at the ocean ran out of supplies for drinks and there wasn't a clean beach towel to be found after 3:00 PM. The stunning casino has a variety of slot machines and table games with a range of denominations, so regardless of your level of interest or experience, there is something for every guest. However, the management is non existent or incompetent. Airport (PUJ) - 27.8 km / 17.3 mi Group Hotel Rates (9+ Rooms) Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events. Experience the best of all-inclusive resort in Punta Cana when you stay at Royalton Punta Cana Resort & Casino. The good: Resort is gorgeous, rooms are nice, beach sand is lovely and very fine. It is an extremely inefficient and disorganized system. Doors slam shut to rooms, people call down the halls... REALLY noisy. If you are hungry at night you need to go to the other resort. Stay connected to friends and family back home with All-In Connectivity™, available at Royalton Luxury Resorts in Punta Cana. Top room amenities include a minibar, air conditioning, and a flat screen TV. 5. While an apology will not change the outcome of your first impression, we sincerely hope that you will give us the opportunity to help you achieve an experience that will outweigh your potential bad times. This luxury resort offers the savvy traveler access to a beautiful beach, one of the largest waterparks in the Caribbean, and an abundance of accommodation options with high-quality amenities. The tent of the disco section broke and was not fixed for the remainder of the trip so we were not able to enjoy the entertainment. WiFi and parking are free, and this property also features 5 restaurants. Comments like yours are our best reward. Nearby attractions include Arena Gorda Beach (0.7 miles), Sky Casino Punta Cana (0.2 miles), and Punta Blanca Mall (0.5 miles). This was not the norm prior to the locals swarming the resort. 4.0 out of 5.0. Royalton Splash Punta Cana Resort & Spa - All Inclusive is an all-inclusive property. Enjoy an All-In Luxury® experience for an unforgettable getaway to the Caribbean. Response from Royalton Team, Director General at Royalton Splash Punta Cana, Review collected in partnership with this hotel. Towels are plentiful and you are not responsible for your towel like other hotels, this is a great feature and other hotels should implement this. And this is bow we learned that Memories Splash changed its name to Royalton Splash. Stay tuned for the rest of this review... Dear sjp3003 , We apologize for the inconvenience you are currently experiencing at the hotel. Lines are kind of long and the buffet doesn't have much organization as one would think but overall had a nice time. Carr. 7. Spanish speakers seem to be served faster than English speakers. After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account. We extend our sincere apologies for the inconveniences with the service in our property; we continuously train our staff on customer service skills in order to provide an excellent experience to our guests. They will implement necessary improvements to continue giving the best possible service to our guests. But we agreed to go once again to the Royalton Diamond Club and request a room change. Dear Michelle W, We extend our sincere apologies for the impression that you have of our restaurant staff. Are any cleaning services offered at Royalton Splash Punta Cana? INCORRECT DATE. Royalton Splash Punta Cana, Punta Cana Picture: Window View - Check out Tripadvisor members' 50,021 candid photos and videos. The attendant clarified we needed to go back to the initial front desk as our room was not at the Royalton, but at The Royalton Splash. 6. Conveniently located restaurants include Toro, Dinner in the sky Punta cana, and Restaurant El Pescador. Royalton Splash Punta Cana caters to both couples’ and families’ unique vacation needs. We apologize for any inconvenience you may have had during your stay at the hotel. Claim your listing for free to respond to reviews, update your profile and much more. Whilst an apology will not change the outcome of your experience it is our sincerest hope that you will grant us the opportunity of serving you to an experience which will surpass your last. They lost mine after having waited in line for 40 minutes and carefully repeating which restaurant and time I was booking with the clerk. Warm regards from paradise, Royalton Splash Team. They appear to have under gone renovations within the last two years. Carretera Playa Arena Gorda, Bavaro, 23301 Punta Cana, Dominican Republic – Great location - show map. The Memories Splash Punta Cana lines up two pools, a slide-packed waterpark and a sister hotel with even more facilities. I asked for a receipt of our room charges at check out (which also took over an hour and required us to complain to a staff member to be able to leave) and we still have not. Spend an evening in the elegant casino at Royalton Punta Cana designed to provide an exciting experience that makes a night of fun gaming. Own or manage this property? Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Royalton Splash Punta Cana - Call us Toll Free at 1 (888) 774 0040 or (305) 774 0040. I indicated we were informed of the 24 hour advance reservation. Highway Macao Playa Arena Gorda, Punta Cana 23000 Dominican Republic, Lock in the lowest price from these sites. restaurants) is another mess, at other resorts where I stayed a week they let you book 3 specialty restaurants such as Japanese, Italian, Mexican per week. No answer at either number. Yes, guests often enjoy the park view available here. Royalton Punta Cana Resort & Casino: Royalton/Memories Splash Punta Cana - See 13,480 traveler reviews, 12,501 candid photos, and great deals for Royalton Punta Cana Resort & Casino at Tripadvisor. Swim up bar is overcrowded and people just hover around. Everything you want to do requires waiting longer than expected, buffet always has a wait to get a table, and then inside you have to wait to get anything. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Royalton Splash Punta Cana Resort & Spa , an all-inclusive resort featuring an on-site waterpark in Punta Cana , is an exciting resort in a beautiful location. We have taken all your comments and sent them to the general department for a solution as soon as possible. We apologize for any inconvenience you may have had during your stay at the hotel. Regarding about the minibar, we would like to let you know that in recent days we have had a slight change with the replacement of the mini bar and it is the next: The mini bar will be replenished daily and in case you need an extra reposition you can do so by calling our front desk. Supervised programming for children and teens. Does Royalton Splash Punta Cana have any great views? However, we understand that individual tastes are not common and that not everyone enjoys the same kind of food. No answer. Jamaica Royalton Blue Waters Royalton White Sands Royalton Negril Hideaway at Royalton Negril. First Point: No social Distancing! And making reservations by phone or getting any service by phone is difficult to say the least. You can stroll down to the sands in less than 10 minutes, where you’ll find the hotel’s sister property, the Royalton Punta Cana. Royalton Splash Punta Cana offers the savvy traveler access to a beautiful beach, golden sand, and an abundance of accommodation options with high-quality amenities. Diamond Club™ Royalton Luxury Resorts offers guests an exclusive vacation experience with an upgrade to Diamond Club™. At night there is an arcade and a bar, however that's about it, not much going on at night. Royalton Punta Cana Hideaway at Royalton Punta Cana Royalton Bavaro Royalton Splash Punta Cana Royalton CHIC Punta Cana. We strive to deliver a deluxe vacation to all of our guests and we appreciate very much your lovely feedback about our facilities, services and entertainment options. Royalton Splash Punta Cana caters to both couples’ and families’ unique vacation needs. We've been to both Memories Splash and Royalton beforehand. 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The attendant at the Royalton Punta Cana Resort said there were no Presidential Suites available, but they could accomodate us for a $40 per night charge for switching (on a $1080 reservation!). No alarm clocks either. Whilst an apology will not change the outcome of your experience it is our sincerest hope that you will grant us the opportunity of serving you to an experience which will surpass your last. Located only a short walk away from one of the most pristine and beautiful stretches of Bavaro Beach, Royalton Splash Punta Cana is perfectly situated in a lush tropical setting, offering Royalton’s signature All-In Luxury® features including luxurious accommodations, world-class reservation-free dining, and unparalleled service that perfectly fit into the genuine and magical ambiance of the Caribbean coast. From what we saw of their section of beach, she seemed correct. The lady at the arcade I forgot her name but her picture is attached was so sweet and you could tell she loved her job and talking to people and making their stay even better. This 273-room, 4-star property welcomes business and leisure travelers with a full-service spa, a free water park, and 5 … It started with the check in, which kept us in line for over 2 hours before we got our room. Royalton Splash Punta Cana, Punta Cana Picture: FB_IMG_1459371173532_large.jpg - Check out Tripadvisor members' 50,043 candid photos and videos. © 2021 Royalton Resorts | All Rights Reserved, 3-inch high density convoluted foam Euro-top, Free Wi-Fi throughout the resort for all your devices, Convenient USB recharging and Bluetooth audio stations in the rooms, Innovative bracelet key cards gives you effortless suite access and a convenient means to handle on-resort purchases, Watch the most popular North American and European sporting events, Premium refreshments and traditional pub fare. We have taken all your comments and have sent them to the general department for a solution as soon as possible. My family and I travel to the carribean every year since 2007, mostly to Cuba. Number of persons. Also it's important to highlight, our resort has characterized for delivering excellent customer service, and we can assure you it is not our standard. The idea was simple: a weekend getaway with our daughter and her BFF to enjoy the beach and waterpark. With diverse dining options, indulge in the romance of the Mediterranean at the resort’s Italian à la carte restaurant, which offers the perfect ambiance for … Vote Now For Royalton Punta Cana wba.m-rr.com/home, Dress Head To Toe In Your Brightest Whites. Which languages are spoken by the staff at Royalton Splash Punta Cana? I would not stay at this hotel again! Hard Rock Golf Club at Cana Bay and Iberostar Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Palma Real Shopping Village and Downtown Punta Cana. Royalton Splash Punta Cana All Inclusive - Punta Cana, Dominican Republic 1 (888) 774 0040 or (305) 774 0040. The staff, for the most part, are trying to please the guests, even though English skills are pretty low here. Taxes and fees that are shown are estimates only. Punta Cana Princess All Suites Resort & Spa Bavaro. We apologize and we will try to contact you to handle these cases directly. Sincerely, Royalton Splash Team. Which room amenities are available at Royalton Splash Punta Cana? Food is fine, the wings and fries are good, cant complain. Room rates include meals and beverages at onsite restaurants and bars. We were on the first floor and the hallway is nothing but an echo chamber with no noise insulation between the halls and the bedrooms. Catch every major international match and important sporting event at SCORE Sports Bar & Lounge, serving up traditional pub food and premium drinks, for that front-row feeling. See 11,088 traveller reviews, 10,705 candid photos, and great deals for Royalton Splash Punta Cana, ranked #45 of 152 hotels in Dominican Republic and rated 4.5 of 5 at Tripadvisor. Well, I had booked a Presidential Suite at the Royalton Splash, so there must be a front desk at the Royalton (these are two sister properties linked by the water park). I was shocked our resort would do this during a pandemic. Dominican Republic Tourism I have never written a review because I never felt compelled to, I am easy going. Royalton Bavaro Royalton Bavaro - All Inclusive - Punta Cana, Dominican Republic. Eventually an attendant indicated we should call the following day as of 8am. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Choose Your Favorite Room Before You Leave Home! Yes, it conveniently offers a business center, meeting rooms, and a banquet room. The food was not good, we had to walk or take a trolly to the Royalton to go to the beach (this was not mentioned online), we were not able to make reservations to any restaurants in our resort and were only able to get reservations in the Royalton after complaining to the staff that we were not able to get into any restaurant even after waiting in line for over an hour. Had a nice new yrs getaway. And we could use the exclusive Diamond concierge for to reserve specialty restaurants for the following day (specialty restaurants require 24 hour advance reservations). Sincerely, Royalton Punta Splash Team. Offering exceptional comfort and support with 30% more double tempered pocketed coils than conventional mattresses, a patented ‘Solo Split’ system to prevent motion transfer, a 3" high-density foam Euro-top and hypoallergenic mattress cover, the DreamBed™ mattress brings the serenity of your tropical destination right into your hotel room. All Inclusive. We drove back to the Splash check in. - Check out Tripadvisor members' 50,043 candid photos and videos. Date of departure. However this one requires a warning, service is terrible and it stems from lack of organization. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. This is the version of our website addressed to speakers of English in the United States. Located only a short walk away from one of the most pristine and beautiful stretches of Bavaro Beach, Royalton Splash Punta Cana is perfectly situated in a lush tropical setting, offering Royalton’s signature All-In Luxury® features including luxurious accommodations, world-class reservation-free dining, and unparalleled service that perfectly fit into the genuine and magical ambiance of the Caribbean coast. Royalton Splash Punta Cana Resort & Spa - All Inclusive Reviews. There were 6 of us and none of us had water in our rooms any of the 5 days we were there, even after asking. We want to thank you very much for taking a moment of your time to share your feedback on TripAdvisor, even though we have not been able to meet your expectations. One of five Princess properties in the area, the upscale 270-room Punta Cana Princess All Suites Resort & Spa is an adults-only all-inclusive geared toward couples and groups of friends. What are some restaurants close to Royalton Splash Punta Cana? We were never given a map or instructions about eating, or anything! One of the Caribbean’s largest on-site water park. We have taken all your comments and have sent them to the general department for a solution as soon as possible. How can you be a resort in the Carribean without beach volleyball? What are some of the property amenities at Royalton Splash Punta Cana? The locals left all of their dirty towels, food trays and drink glasses on the beach in the sand. Guests praise the kid-friendly amenities. With diverse dining options, indulge in the romance of the Mediterranean at the resort’s Italian à la carte restaurant, which offers the perfect ambiance for special occasions and celebrations, or embark on a thrilling seafood adventure at the popular restaurant ‘Under The Sea’. With Stay-At-1, Play-At-2 access to neighboring Royalton Punta Cana, guests benefit from access to additional facilities and services such as the casino and the serene Royal Spa. The a la cart (specialty. Royalton Splash Punta Cana caters to both couples’ and families’ unique vacation needs. Mexico Royalton CHIC Suites Cancun Royalton Riviera Cancun Hideaway at Royalton Riviera Cancun. Enjoy a perfect night’s sleep on your all-inclusive Punta Cana getaway with our heavenly premium handcrafted DreamBed™, designed exclusively for Royalton Luxury Resorts.
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